Frequently Asked Questions

Do you work outside of your normal availability window?

Yes, but there is an upcharge of +$10 for every hour outside of the window. For example, normally an airport ride is $40 when completed within my normal availability window of 8am-8pm, but if you need to be picked up at 4:30am for an early morning flight, it’s $80. Please contact me if you have any questions.

Do you require a deposit?

I require a 10% non-refundable deposit for Tours and Long-Distance Rides which goes toward the total cost. No deposit required for all other rides.

Do you require that I book a reservation for a ride ahead of time?

I strongly prefer to have at least 30-60 minutes worth of lead time but, if you are in a transportation crisis which happens often during peak times in this city, I will gladly rescue you for a $10 upcharge. Please refer to the Rates section of the website for details on my rates.

What type of vehicle do you drive and what is the maximum capacity?

I drive a 2018 Toyota Highlander (See pics in the Vehicle section of the website) and can seat up to 6 passengers. There is an upcharge of +$10 when transporting more than 4 passengers. Please contact me for more details.

Do you take credit cards?

I prefer cash, Venmo or Zelle but am more than happy to run a credit card if totally necessary (i.e. for business trips, etc.)

What are your credentials?

I have a City of Asheville Taxicab Operators permit and Commercial Taxi Insurance Policy, plus 3 years of full-time commercial driving experience

Do you do more than just drive?

Absolutely! I offer recommendations for all the best restaurants, breweries, live music venues, outdoor activities and nightlife that this fine town has to offer! When hired for tours and private driving, I can be as involved in the experience as you’d like. For example, I kept score for some folks for their axe throwing matchup.

If I need an airport pickup, what information do you require?

When booking an airport pickup, please provide your flight # and indicated whether you’re checking luggage or simply carrying on. I keep an eye on the flight status and do my best to time my arrival perfectly to minimize your wait time.

Do you make reservations at restaurants, etc.?

No, currently I am just a driver, I don’t plan vacation itineraries. However, I'm more than happy to provide as many recommendations as you'd like.

Can you bring my party onto the Biltmore Estate grounds?

Yes, however you and your party must purchase admission tickets either ahead of time or at the ticketing office. If you’ve purchased tickets ahead of time, they need to be ready when entering the property.

Can I bring alcoholic beverages along for the ride?

Unfortunately, I do not allow alcoholic beverages in my vehicle. Non-alcoholic beverages and food may be brought on board upon request